We accept returns and issue full refunds for faulty products. If your product is faulty please get in touch with us. If a product is deemed faulty upon return we will happily offer you a full refund or exchange once inspected at Head Office. If you are sending a faulty item our way, please alert us via firstname.lastname@example.org BEFORE you return your item to ensure your item is indeed faulty. You must notify us of a fault within 3 days of receiving your item.
Change of mind
As this is a custom made to order product we do not accept change of mind refunds.